Do you have a question that you can’t find the answer to? If you’re confused about a product, don’t worry, our online experts will have you covered. Whether you want to ask about a product out of curiosity, or need guidance to make the right purchase for you, all you need to do is hit that call button! You’ll get expert advice from the comfort of your home with one of our in-store professionals. With live shopping, you’ll bring the store experience to your home!
How it works
Connect with an Expert
Click the “start live call” button at the top of the page, and you’ll instantly connect with an in-store expert via a video chat.
Ask Right Away!
Share your questions one-on-one so that you can get tailored answers in real-time. Our live shopping experts can show you the products up close and walk you around the store as if you’re there!
Make your purchase
Once you’re satisfied and have all of your questions answered, our colleague will help you through the checkout process for a seamless experience.
Top Tips to get the best out of your Video Call
Write down your most important questions in advance, so that you don't forget anything
Ask the Live Expert to compare and demonstrate any products that you are interested in
Prepare a list of products you want to discuss or see
Do not be shy to ask the expert to explain any technical terminology that you do not understand