(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
Acoustically Tuned\n\nOur custom tuning delivers an extremely smooth frequency response with minimal distortion - tuned for your playlist.\n\nGel Sizes\n\nStocked with 2 sizes, the included oval shaped gels are high quality, soft and comfortable. Plus, they provide a durable and flexible fit in your ear. And Pureclean ear gels prevent build up of grimy materials. Our work is done here.\n\nOff-Axis\n\nProblem: You’re plagued with odd shaped ear canals that aren’t perfectly round (don’t worry, it turns out we all are). If you’re using standard buds, it’s like shoving a circular peg into a square hole. Solution: Off-axis technology born out of our responsibility to make something that fits your oval ear canals. It provides an angled port into your ear, optimizing comfort, stability, acoustic performance and driver size; exactly like putting an oval peg into an oval hole.\n\nColors\n\nWe custom colored these beauties in various colors to match the mood you’re in. You’re welcome.\n\nCinch Bag\n\nCrafted and fashioned with premium materials, the included cinch bag ensures safe storage of all your on-the-go necessities.\n\nIn-Line Mic1 Remote\n\nYou run the show. Manage your calls, playlists and your best friend Siri remotely using our single-button in-line Mic+Remote. Answer the calls you want, end those you don’t. Play your favorite song, pause it, or skip right through and be on to the next one (tell ‘em Jay). Voice commands welcome, too.