(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
Open: A Toolkit for How Magic and Messed Up Life Can be
Beautiful Broken Things
Twelve-year-old Hazel Hooper has spent her whole life trapped in a magical Glade created by her mother, Hecate. She's desperate to meet new people and find out about the world. And, more than anything, she wants to be a witch. But when her mother is kidnapped by a demon - everything changes ...Suddenly Hazel is alone in the world. Well ...not quite alone. For it turns out that Hazel does have magic - she's just not very good at controlling it. And she may have accidentally created a grumpy familiar in the form of a dormouse called Bramley. Determined to rescue her mother, the young witch and her mouse set out to track down the demon and find Hecate. However, it turns out that life outside the Glade is far more dangerous than Hazel ever could have imagined. Witch Hunters are everywhere - and the witches are using demons to fight back! Luckily for Hazel she manages to enlist the help of a handsome boy called David, and his drunken master, Titus White, who are expert demon hunters. And witch finders ...Fire Girl is a fantastic new magical adventure from Matt Ralphs - perfect for young readers with a taste for the extraordinary!