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Things just got better with our Trade-in Program. Welcome to Virgin Megastore SWITCH!

We are excited to introduce our new trade-in program, offering you a hassle-free and environmentally conscious way to part ways with your preloved gadgets. Plus, enjoy a new line of benefits you can take advantage of when you make the SWITCH!

Step 1

Bring in your preloved mobile phones, smart watches, laptops and/or tablets and register at the SWITCH counter located at any Virgin Megastore branch in the UAE.

Step 2

Allow our SWITCH experts to evaluate your item/s.

Step 3

If accepted, you will earn SWITCH points or be given a cash value voucher.

Step 4

Your SWITCH points and cash value vouchers can be used to buy any products from Virgin Megastores across the UAE. Find the closest store to you.

Terms & Conditions

ABOUT SWITCH:

  • Head over to any Virgin Megastore branch and trade in your preloved items which include mobile phones, smart watches, laptops & tablets.
  • Each SWITCH point is equivalent to AED 1.
  • For laptops, smartwatches, tablets, and mobile phones you will receive a cash value voucher.

HOW TO SWITCH:

  • Register for the free SWITCH program at the SWITCH counter located at any Virgin Megastore branch.
  • If accepted, the total value of your traded in items will immediately be credited to your SWITCH account as either SWITCH points or a cash value voucher.
  • All earned cash value vouchers or SWITCH points shall automatically expire after 6 months from the date earned. The date earned is the date when the SWITCH points are credited to your account or when the cash value voucher is issued.
  • You can immediately redeem / use your cash value voucher or SWITCH points. Or if you wish, you can use them later.
  • The evaluation of any preloved item depends on its official release date & condition. Hence it is advisable to trade in your items as soon as you can to gain more SWITCH points or cash value vouchers.

SWITCH REGISTRATION TERMS & CONDITIONS:

  • You must be 15 years of age or above to register to SWITCH. If not, you need to be accompanied by a legal guardian.
  • An active mobile number needs to be issued for your SWITCH account to be linked to.
  • All items should be in excellent operating condition and free of any scratches and/or dents to be eligible for a trade in.
  • Virgin Megastore has the absolute right to accept or reject the items in the SWITCH program.
  • Only laptop models ranging from 2007 and above are eligible for trade in.
  • Once your items have been traded in, it is a final sale. No refunds or exchanges are allowed.
  • SWITCH points and cash value vouchers cannot be exchanged for cash in any form totally or partially.
  • You cannot purchase, transfer, trade, sell SWITCH points or the cash value vouchers in any form totally or partially.
  • Virgin Megastore shall not be liable if you lose your cash value voucher or SWITCH points.
  • By accepting to trade with SWITCH and be part of the program, you accept the above-mentioned terms and conditions.