(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
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About Pre-Orders: - To pre-order this product now, simply Add To Bag and proceed with Checkout - The release date is the scheduled date on which the product is available in our stores in the UAE and for delivery. This date is provided by our suppliers and is subject to change without notice. - This pre-order is eligible for collection in any of our stores in the UAE, and for home delivery. - Once you place the pre-order, your card will be charged. Your very own copy will be reserved as soon as we receive the stock, on or after the release date. - You will receive an order confirmation by email right after you finish your transaction; as soon as your copy is shipped or ready for collection in your chosen store, you will receive a notification by email and/or SMS. - Pre-Orders are not eligible for Cash on Delivery payment option.