(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
Long, long ago, in a time of magic and dragons, there lived a girl named Rapunzel who had the most beautiful radiant hair the world had ever seen. But Rapunzel's life was far from wonderful. She lived as a servant to Gothel, a jealous, scheming witch who kept her hidden deep in a forbidding forest, guarded by the enormous dragon Hugo and surrounded by an enchanted glass wall. However, in a twist of fate, Rapunzel's discovery of a magic paintbrush leads her on a journey that will unravel a web of deception, bring peace to two feuding kingdoms, and ultimately lead her to love with the help of Penelope(TM), the least intimidating of dragons!