(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
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The TrueConnect combines stylish, subtle design, excellent call and streaming quality, IPX5 sweat and weather resistance, and intuitive device and call control in earpieces.
Key features: • All day – and more: 5 hours playback, with 20 hours charge and fast charging in the flip storage case. • Connect anywhere: IPX5 sweat, splash and weather resistance for serious exercise or serious exploration. • Superior stem design: Innovative stem design and high-quality Bluetooth 5 streaming improve call, music and transmission quality. • Stay connected: Any track, any app, any contact – just a button press away. Compatible with all phone OS and digital assistants.
25 hours with fast charging The TrueConnect earphones carry 5 hours of charge; with another 20 hours in the metal-reinforced, flip charging case. From empty, the earphones can be charged to 50% in just 15 minutes.
Outstanding connection quality The signature stem design of RHA’s TrueConnect – and high-bitrate Bluetooth 5 streaming - maximises signal strength between headphone and phone, delivering crystal clear calls and uninterrupted audio.
Simple tap controls on the right and left earphones starts, stops and skips any audio playback, changes volume, controls call and activates your digital assistant for advanced device and connected smart functions.
Stylish, subtle design Low-profile, lightweight and compact, the headphone is secure but unobtrusive; and physical noise isolation blocks ambient noise to let your audio sing. The perfect fit is ensured with provided Comply™ Foam ear tips, and RHA’s custom TrueConnect silicone tips.
Specifications: • Sweat/splash resistance: IPX5 • Driver: 6mm dynamic • Frequency range: 20-20,000 Hz • Range (unobstructed): 10m • Weight (earbuds): 13g • Charging (from 0%): 15m to 50%; 1h40 to 100%
What’s in the box: • RHA TrueConnect true wireless in-ear headphones • Charging case • USB C charging cable • RHA TrueConnect silicone ear tips: 2xS, 3xM, 2xL • Comply™ Foam TrueGrip Plus ear tips: 1xS, 1xM, 1xL • Stainless steel ear tip holder