Beneath the Arctic Polar Ice Cap, deep underground, is a bustling community with one mission and one mission only: to make Christmas happen. Have you ever wondered how Santa can pop out of a chimney without a soot stain on his red velvet? And does Santa really have time to check if every single child's been naughty or nice? Of course not...
(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
Beneath the Arctic Polar Ice Cap, deep underground, is a bustling community with one mission and one mission only: to make Christmas happen. Have you ever wondered how Santa can pop out of a chimney without a soot stain on his red velvet? Elves, of course - fully trained at the Elf Academy in chimney sweeping! And does Santa really have time to check if every single child's been naughty or nice? Of course not - that's why he created the CIA (Christmas Intelligence Agency) to train elves to spy on children. And where do all those Santas in department store grottoes come from? The Santa Academy, of course. "How Santa Really Works" is a true scoop on how Santa does what he does so well, brilliantly conceived by Alan Snow.