(a) Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by Virgin for and on behalf of Virgin. Virgin makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period Virgin specified in the confirmation email, please contact Virgin’s Customer Services quoting the order reference contained in your order confirmation email.
(b) Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by Virgin in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.
(c) If you are not at the delivery address, Virgin will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, Virgin will not leave the Products at the delivery address. Virgin will contact you to arrange an alternative delivery time.
(d) Please note that the delivery people will only deliver the Products to your front door.
Virgin does not deliver to any residence outside of the United Arab Emirates.
One of Sarah's daughters died. But can she be sure which one? *THE SUNDAY TIMES NUMBER ONE BESTSELLING NOVEL* A terrifying psychological thriller perfect for fans of THE GIRL ON THE TRAIN. A year after one of their identical twin daughters, Lydia, dies in an accident, Angus and Sarah Moorcraft move to the tiny Scottish island Angus inherited from his grandmother, hoping to put together the pieces of their shattered lives. But when their surviving daughter, Kirstie, claims they have mistaken her identity - that she, in fact, is Lydia - their world comes crashing down once again. As winter encroaches, Angus is forced to travel away from the island for work, Sarah is feeling isolated, and Kirsty (or is it Lydia?) is growing more disturbed. When a violent storm leaves Sarah and her daughter stranded, Sarah finds herself tortured by the past - what really happened on that fateful day one of her daughters died?
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'A magnificently creepy thriller' Spectator 'Beautifully paced, teeming with psychological shivers, The Ice Twins is a notable debut' The Times, Best Crime Thrillers 'Gripping, sad, and desperately poignant, this is a debut to die for' Daily Mail 'Stunning' Mail on Sunday 'The Ice Twins has grip, pace and bags of atmosphere ... It also has one of the cleverest endings of recent thrillers' Sunday Times 'Unbearably gripping and suspenseful' Sophie Hannah 'Strange and moving ... complex and dramatic ... the advantages and hardships of island life are well depicted and the Gothic mood is suitably creepy' Sunday Herald 'Chilling and utterly compulsive ... builds to an incredibly tense and shiver-inducing conclusion' Sunday Mirror 'Very eerie' Marie Claire 'Chilling' Look 'A tense psychological thriller that builds with every page' Sunday Post 'With its creepy premise and bleak but beautiful settings, S.K. Tremayne has created a haunting, powerful thriller' Paula Daly, author of Just What Kind of Mother Are You? 'Genius' Neil Oliver